RayRay Arouesty – President

As the President of Arrow Insurance Service, Inc., Ray has been involved in over 2,000 swimming pool related insurance claims since 1982. He is the exclusive insurance broker for both the Independent Pool and Spa Service Association (IPSSA) and The Swimming Pool Association of Hawaii (SPAH).

Read More About Ray


LinLin Estrada – Senior Account Executive

Lin received her insurance agent’s license in 2001 and has been in the insurance industry since 1996. Her areas of responsibility include commercial general liability, workers compensation, and product liability coverage for our pool and spa service, construction and manufacturing clients. Lin is involved in the swimming pool industry 24/7 as she has family in the pool service industry.

Contact Lin at lin.estrada@hubinternational.com


KathyKathy Stagias – Senior Account Executive

Kathy has been in the insurance industry since 1981, and obtained her insurance agent’s license in 1994. She is certified as a Chartered Property and Casualty Underwriter (CPCU) and Associate in Underwriting (AU). With Arrow Insurance Service since 2007, Kathy is responsible for commercial automobile, fire, life and health insurance for our pool industry clients. She is also a Certified Insurance Agent for California’s Covered California health insurance exchange.

Contact Kathy at kathy.stagias@hubinternational.com


ShannonShannon Sporn – Account Executive

Shannon has been a licensed insurance agent since 2006 and an account executive with Arrow Insurance Service since 2011. Her specialty is commercial general liability, contractor license bonds and workers compensation for our swimming pool clients and is frequently a team member at pool & spa industry trade shows and conventions.

Contact Shannon at shannon@arrowinsuranceservice.com


DianeDiane Howard – Bookkeeper

Diane has managed all things accounting at Arrow Insurance Service for over 15 years. If your issue involves a premium payment or other money transaction, Diane is your contact person.

Contact Diane at diane.howard@hubinternational.com


NanNan Win – Customer Service Specialist

Nan coordinates issuance of all certificates of insurance, additional insured endorsements and other insurance forms to satisfy the demanding requirements of property owners, property managers and other interested parties. She has been with Arrow Insurance since 2008.

Contact Nan at certs@nan.win@hubinternational.com