RayRay Arouesty – President

As the President of Arrow Insurance Service, Inc., Ray has been involved in over 2,000 swimming pool related insurance claims since 1982. He is the exclusive insurance broker for both the Independent Pool and Spa Service Association (IPSSA) and The Swimming Pool Association of Hawaii (SPAH).

Read More About Ray


LinLin Estrada – Senior Account Executive

Lin received her insurance agent’s license in 2001 and has been in the insurance industry since 1996. Her areas of responsibility include commercial general liability, workers compensation, and product liability coverage for our pool and spa service, construction and manufacturing clients. Lin is involved in the swimming pool industry 24/7 as she has family in the pool service industry.

Contact Lin at lin.estrada@hubinternational.com


DianeDiane Howard – Bookkeeper

Diane has managed all things accounting at Arrow Insurance Service for over 15 years. If your issue involves a premium payment or other money transaction, Diane is your contact person.

Contact Diane at diane.howard@hubinternational.com


NanNan Win – Customer Service Specialist

Nan coordinates issuance of all certificates of insurance, additional insured endorsements and other insurance forms to satisfy the demanding requirements of property owners, property managers and other interested parties. She has been with Arrow Insurance since 2008.

Contact Nan at certs@nan.win@hubinternational.com