A pool service technician in Nevada was quite surprised recently when asked to provide a bid for weekly pool service at a golf course community. It seems that the customer’s backyard is very popular with a family of bobcats that spend their days lounging around the pool and spa as … Continue reading →
Questions have been raised concerning a lucrative insurance policy received by the superintendant of the Centinella Valley School District. To view the story click the following link:
The following question was asked during Ray’s seminar “Avoiding Claims and Court” at the Western Pool & Spa Show
Question:
I was recently called to a job to bid a residential swimming pool heater repair. When I arrived I noticed that the venturi pipe for the spa jets was installed … Continue reading →
The incredible benefits and operation of the Turboentabulator Belchfire 5000 are clearly explained in this short video. A must see for anyone in the pool and spa industry.
My client had been servicing the commercial pool for more than 10 years. On a day much like any other, he received a phone call informing him that water from the pool filter was spraying into one of the apartments. The problem was clear: the filter “O” Ring had split
Service techs often ask how they can protect themselves before their customer makes a claim. Although it is difficult to defend a tech for damages he actually created, the following methods can provide a real ammunition for damages caused by another:
It is a common scenario: a pool service tech is owed a few hundred dollars and files suit against his customer in small claims court. The customer files a cross complaint and the pool tech is shocked when the court rules the he must pay his customer thousands of dollars
Denver television KDVR reports that a Colorado family, discovered a 1000 lb elk in the family pool after hearing the sound of heavy breathing from the back yard. The elk sustained no damage, but that can’t be said for the diving board and liner.
The Orange County Register recently reported the case of a man who decided to use his body to test the effectiveness of a channel drain in the spa at his condominium. Guess what? He succeeded in entrapping himself onto the cover until the SVRS released the suction. Rumor has it … Continue reading →