We received two new claims this week. In the first instance a property manager is demanding $200,000 for the replacement of concrete decking due to splashing of “aggressive water”. In the second instance a parent wants money to compensate for the rash she claims her children received while swimming in … Continue reading →
Three children received an electric shock, rendering them unconscious in a Hialeah, Florida commercial pool. Officials blame an ungrounded pump and shoddy electrical work as the cause of the incident. This occurrence follows another incident in which a seven year old boy was electrocuted as a result of an improperly … Continue reading →
A pool service technician in Nevada was quite surprised recently when asked to provide a bid for weekly pool service at a golf course community. It seems that the customer’s backyard is very popular with a family of bobcats that spend their days lounging around the pool and spa as … Continue reading →
A pool tech called today stating that his customer’s motor needed to be replaced. The tech told the customer about the energy-saving advantages of a variable speed or variable flow pump and the customer asked the tech to put the figures in writing. The tech is naturally concerned about misrepresenting … Continue reading →
I received this telephone call today from a pool tech who explained that his customer’s pool is leaking. A leak detection company has accepted the job to repair the crack but won’t drain the pool citing liability concerns. The company is smart to be concerned. The water from the leaking … Continue reading →
I often warn pool & spa service technicians of the high risk involved in installing or replacing diving boards. There are no small diving board related claims and the possibility of a major injury lawsuit doesn’t justify the relatively small profit involved in replacing boards. But what about merely selling … Continue reading →
Let’s face it, commercial general liability insurance is confusing. But unlike automobile or homeowners insurance, which are all relatively similar, there are vast differenced between commercial general liability polices that could have dramatic financial consequences. Most polices written for pool techs, for example, contain a “pollution exclusion”. This means that … Continue reading →
A pool tech services a pool where the tenant has a chlorine sensitivity. The tenant insists as little chlorine possible in the pool and the pool tech maintains a 0.5 PPM chlorine residual but the tenant is still complaining. He has discussed alternate sanitizers and has explained that bromine would … Continue reading →
Sometimes recognition is due. John Huber, an IPSSA member and owner of Sparkling Pools in Brentwood, California went to a residence for what he thought was a routine pump repair today. As he approached the equipment pad he saw a old wood shed housing the pool equipment. Inside was a … Continue reading →
Questions have been raised concerning a lucrative insurance policy received by the superintendant of the Centinella Valley School District. To view the story click the following link:
http://losangeles.cbslocal.com/video?autoStart=true&topVideoCatNo=default&clipId=10054086… Continue reading →